Obsidian Precision Care
Precision Care Services gives you peace of mind. This service ensures you have a skilled remote technician available to you with rapid response for services such as technical, implementation support, configuration,updates, retraining and more. Our experts have advanced skills in all major sub-systems and common peripherals. Feel confident in a expert resource being on stand-by for you.
Rapid Remote Response
Configuration and Update Assistance
Implementation and Retraining Support
Edge RMM is our Remote Monitoring and Management solution. Consisting of integrated Hardware and Software probes, system health parameters are monitored in real-time. SMS and Email alerts are sent to users when issues are detected. These alerts give timely updates ensuring rapid response and help to limit downtime. When bundled with Precision Care our techs can apply proactive support.
Self Service Tools
Automated SMS & Email Alerts
Historical Trending Data
Enhances Technical Support Capabilities